Re-Activate a PC
If you have accidentally Denied a Pending PC while attempting to add the device to your Portal, or there are issues with connecting the PC to the portal, you may want to re-activate the PC.
If you have already connected the PC to your Portal:
Please remove the device from your portal.
To do so, navigate to the Devices page and search for the device name you want to remove (or find it in the list).
Click the Trash Can icon beside the device in question and confirm in the dialog.
Uninstall UC Central from the PC
Load up the UCW Installer and select "Uninstall" from the "Installed" tab of the UCW Installer
Reinstall UC Central on the PC
Follow the instructions for "Connecting a PC to Your Portal" found here.
Please ensure you click the "Advanced Install" checkmark on the UCW Installer so that you will be asked for your activation code when you install UC Central.