UC Central makes it easy to control and monitor your workspaces while giving you the insight required to drive efficiency and productivity.  This guide covers how to re-activate a PC to UC Central. 

Prerequisites:

  • You have a UC Central portal
  • Your account has sufficient permissions in UC Central to perform the tasks below (typically a Portal Administrator).
    • If not, and you believe you should have those permissions, please have your Portal Administrator set up your permissions by managing user roles.



Re-Activate a PC


If you have accidentally Denied a Pending PC while attempting to add the device to your Portal, or there are issues with connecting the PC to the portal, you may want to re-activate the PC.


If you have already connected the PC to your Portal:

Please remove the device from your portal.
To do so, navigate to the Devices page and search for the device name you want to remove (or find it in the list).

Click the Trash Can icon beside the device in question and confirm in the dialog. 



Uninstall UC Central from the PC


Load up the UCW Installer and select "Uninstall" from the "Installed" tab of the UCW Installer



Reinstall UC Central on the PC


Follow the instructions for "Connecting a PC to Your Portal" found here.


Please ensure you click the "Advanced Install" checkmark on the UCW Installer so that you will be asked for your activation code when you install UC Central.